Solutions > Digital Operations & Support

Solutions > Digital Operations & Support

Solutions > Digital Operations & Support

Solutions > Digital Operations & Support

Optimize Your Digital Operations with Expert Support

Our managed services are designed to optimize your operations with proactive monitoring, continuous improvement, and dedicated support. We ensure your digital infrastructure runs smoothly, allowing you to focus on your core business while we handle the technical complexities. With our expert team at your side, you can achieve greater efficiency and reliability in your operations.

Our Process

Our process ensures the smooth and efficient management of your digital assets. We start with proactive monitoring and maintenance to identify and resolve issues before they impact your business. Our team provides continuous support, optimization, and enhancements to keep your systems running at peak performance, ensuring reliability and scalability as your business grows​​​​​​.

What We Offer

Delegate to Us

Augusto’s Service Desk provides you with a 24x7 single point of contact to submit suggestions, report bugs, request feature enhancements, get support, and more. Our service desk can support your internal users, advanced users, and customers. 

Continuous Development

Augusto’s Continuous Development service helps increase your application’s performance through the process of integrating new ideas, features, bug fixes, and optimizations. Augusto offers four different methodologies (Dedicated Teams, Block Time, Time & Materials, and Staff Augmentation) to fit your plans for app development after the project winds down.

Application Management

Augusto’s Application Management service focuses on the cloud infrastructure, operations, and the environment of your application. We continually monitor your application with tools that alert our service desk on key items like your domain, SSL, and application uptime. In addition, we’ll handle version updates, patches, system and database backups, new security threats, software dependencies, platforms, system administration, regularly scheduled maintenance, and proactive maintenance. Application Management helps keep your application running smoothly so you can focus on your core business.

Hosting

Augusto offers cloud application hosting solutions that provide businesses with secure, reliable and performant ways to deliver their applications. We partner with all the major cloud providers, including AWS, Azure, and Google Cloud. Augusto is an AWS select partner and Azure partner. Our team can maintain and manage your cloud environment to control costs, monitor performance, and manage security. 

Application Monitor & Alerting

At Augusto, we provide application monitoring and alerting services to help our clients proactively manage any downtime or performance issues.
We understand that downtime can have serious consequences, including financial losses and damage to reputation. Our team is equipped to track uptime, performance, SSL security, domain verification, and application insights, and provide alerts and solutions to any issues that arise.

At Augusto, we provide application monitoring and alerting services to help our clients proactively manage any downtime or performance issues. We understand that downtime can have serious consequences, including financial losses and damage to reputation. Our team is equipped to track uptime, performance, SSL security, domain verification, and application insights, and provide alerts and solutions to any issues that arise.

Let’s work together.

Unlock your digital potential and seamlessly enhance patient care with tailored strategies and expert guidance. 

Address

109 Michigan St NW Suite 427
Grand Rapids, MI 49503

(616) 427-1914

© Augusto Digital 2024

Let’s work together.

Unlock your digital potential and seamlessly enhance patient care with tailored strategies and expert guidance. 

Address

109 Michigan St NW Suite 427
Grand Rapids, MI 49503

(616) 427-1914

© Augusto Digital 2024

Let’s work together.

Unlock your digital potential and seamlessly enhance patient care with tailored strategies and expert guidance. 

Address

109 Michigan St NW Suite 427
Grand Rapids, MI 49503

(616) 427-1914

© Augusto Digital 2024

Let’s work together.

Unlock your digital potential and seamlessly enhance patient care with tailored strategies and expert guidance. 

Address

109 Michigan St NW Suite 427
Grand Rapids, MI 49503

(616) 427-1914

© Augusto Digital 2024

What We Offer

Delegate to Us

Augusto’s Service Desk provides you with a 24x7 single point of contact to submit suggestions, report bugs, request feature enhancements, get support and more. Our service desk can support your internal users, advanced users, and customers. 

Continuous Development

Augusto’s Continuous Development service helps increase your application’s performance through the process of integrating new ideas, features, bug fixes, and optimizations. Augusto offers four different methodologies (Dedicated Teams, Block Time, Time & Materials, and Staff Augmentation) to fit your plans for app development after the project winds down.

Application Management

Augusto’s Application Management service focuses on the cloud infrastructure, operations, and the environment of your application. We continually monitor your application with tools that alert our service desk on key items like your domain, SSL, and application uptime. In addition, we’ll handle version updates, patches, system and database backups, new security threats, software dependencies, platforms, system administration, regularly scheduled maintenance, and proactive maintenance. Application Management helps keep your application running smoothly so you can focus on your core business.

Hosting

Augusto offers cloud application hosting solutions that provide businesses with secure, reliable and performant ways to deliver their applications. We partner with all the major cloud providers, including AWS, Azure, and Google Cloud. Augusto is an AWS select partner and Azure partner. Our team can maintain and manage your cloud environment to control costs, monitor performance, and manage security. 

Application Monitor & Alerting

At Augusto, we provide application monitoring and alerting services to help our clients proactively manage any downtime or performance issues. We understand that downtime can have serious consequences, including financial losses and damage to reputation. Our team is equipped to track uptime, performance, SSL security, domain verification, and application insights, and provide alerts and solutions to any issues that arise.