Our application support and maintenance services are designed to optimize your operations through proactive monitoring, continuous improvement, and dedicated support. We ensure your digital infrastructure runs smoothly, allowing you to focus on your core business while we handle the technical complexities. With our expert team at your side, you can achieve greater efficiency and reliability in your operations.
Our application support and maintenance process ensures the smooth and efficient management of your digital assets. We start with proactive monitoring and maintenance to identify and resolve issues before they impact your business. Our team provides continuous support, optimization, and enhancements to keep your systems running at peak performance, ensuring reliability and scalability as your business grows. We support and manage custom, SAAS, integrations, and business applications.
Augusto’s Service Desk offers round-the-clock, 24×7 support, serving as your single point of contact for submitting suggestions, reporting bugs, requesting feature enhancements, and more. Whether it’s for internal teams, advanced users, or customers, our Service Desk ensures seamless support. Paired with our Digital Operations, we keep your applications running smoothly, so you can stay focused on what matters most.
Augusto’s Continuous Development service helps increase your application’s performance through the process of integrating new ideas, features, bug fixes, and optimizations. Augusto offers four different methodologies (Dedicated Teams, Block Time, Time & Materials, and Staff Augmentation) to fit your plans for app development after the project winds down.
Augusto’s Application Management service focuses on the cloud infrastructure, operations, and the environment of your application. We continually monitor your application with tools that alert our service desk on key items like your domain, SSL, and application uptime. In addition, we’ll handle version updates, patches, system and database backups, new security threats, software dependencies, platforms, system administration, regularly scheduled maintenance, and proactive maintenance. Application Management helps keep your application running smoothly so you can focus on your core business.
Augusto offers cloud application hosting solutions that provide businesses with secure, reliable and performant ways to deliver their applications. We partner with all the major cloud providers, including AWS, Azure, and Google Cloud. Augusto is an AWS select partner and Azure partner. Our team can maintain and manage your cloud environment to control costs, monitor performance, and manage security.
At Augusto, we provide application monitoring and alerting services to help our clients proactively manage any downtime or performance issues.We understand that downtime can have serious consequences, including financial losses and damage to reputation. Our team is equipped to track uptime, performance, SSL security, domain verification, and application insights, and provide alerts and solutions to any issues that arise.
Managing a mobile application can be challenging, but the Augusto team is here to support and manage the deployment process to app stores. We ensure that your app not only gets deployed smoothly but also stays compliant with app store requirements. From handling updates to managing the complexities of multiple app store submissions, our Mobile DevOps approach ensures your app is always up-to-date, compliant, and performing at its best. With Augusto’s Digital Operations, you can trust us to handle the technical challenges while you focus on your core business.
