Why is Custom Software Application Support Important?

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Why is Custom Software Application Support Important?

You built an app—way to go!

But then you quickly learned about the concept of application support: the teams that monitor, correct, and improve your custom software applications.

You might be thinking that you can get away without a custom software application support team, but that would be a mistake. Read on to uncover the benefits of application support and the risks of an unsupported app.


What are the benefits of custom software application support?

When an application is properly supported, it becomes highly agile and adaptive—driving maximum revenue for your business.

Here are six clear benefits for adding application support services—especially when you can outsource it to an expert:

  • Reduces ownership and labor costs

  • Frees up capital

  • Increases your technical expertise, regardless of staff turnover or absences

  • Allows your team’s focus to shift to more important things

  • Identifies outdated and unstable programs still in use

  • Integrates into your existing Helpdesk


What are the risks of an unsupported custom software application?

Without application support, your dear app could wreak havoc on your business and your users.

These are six fatal flaws you can avoid by adding application support:

  • Low productivity, disrupting business processes and functionality

  • Missed deadlines

  • Lost revenue

  • A negative brand experience

  • Reduced engagement—frustrated users will move onto a competing application

  • A lack of ransomware protection


Don’t let your hard work developing a custom software application go to waste.

Make sure you have app support to meet and exceed your business objectives. Call Augusto for fast, convenient, and seamless application support.

Our expert team is willing and ready to ensure your application is properly supported. Give us a call today.

 

SPECIAL OFFER:

FREE Custom Software Application Evaluation from Augusto!

If you have a custom software app, you need Augusto’s Application Support Service. Your app’s performance directly impacts your business’s performance. Which is why proper support is so important. But how can you tell if your app is being properly supported or not?

For a limited time, Augusto is offering a FREE custom software application evaluation. This service (regularly $3,000) includes:

  • Review of your application’s business case
  • Assessment of your application’s technology
    An architectural diagram illustrating how your application’s system works
  • Identification of the challenges currently facing your application that are impacting your day to day (i.e. security threats, down time, and bugs).
  • Suggestions for areas of improvement
  • Next steps for proper support so you can ensure your application remains agile and adaptive to your business.

Having a comprehensive understanding of how your custom software application operates and is connected will save your business time and money. Claim your FREE application evaluation today. Terms and conditions apply.

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