Coordinista

Coordinista is an early-stage healthtech startup dedicated to improving care coordination and

patient outcomes. By offering a dynamic platform that simplifies workflows for nurses,

clinicians, and healthcare teams, Coordinista aims to empower healthcare providers to optimize

their resources and focus on delivering exceptional care.

The Problem

As a growing startup in the healthcare industry, Coordinista faced several critical challenges.

First, the team required a trusted, local partner with deep healthcare expertise to collaborate

closely and navigate the complex digital health landscape. Cindy Bauer, Coordinista’s CEO,

highlighted the need for "a team that could meet us where we are today but also help us scale

into the future.”

Additionally, Coordinista needed a technical partner to address immediate operational needs

while supporting their broader vision of growth. With pilot programs on the horizon and feature

development underway, the startup required a reliable team for application support, AWS

management, and strategic guidance to ensure seamless integration and scalability.

“We wanted to work with a team we could trust—one that truly understood the healthcare space

and could help us lay the foundation for growth,” Bauer explained.

Why Coordinista Chose Augusto

Coordinista selected Augusto for its healthcare expertise, collaborative approach, and ability to

act as an extension of their internal team. The responsiveness and flexibility of Augusto’s team

stood out to Bauer, who emphasized, "The professionalism and technical expertise of the

Augusto team have been phenomenal. They’ve provided incredible service and have supported

us every step of the way.”

Augusto’s Solution

To address Coordinista’s unique needs, Augusto provided a multi-faceted solution that focused

on technical excellence, operational support, and strategic foresight.

1. DevOps Support & Mobile App Deployment

Getting a mobile app approved and live on Google Play and the Apple App Store can be

complex and time-consuming. Augusto’s Mobile App Deployment service simplifies this

process, handling everything from submission to approval. Augusto navigates the ever-changing

store policies, reducing the risk of rejection and ensuring compliance with platform guidelines.

By optimizing workflows and managing approvals efficiently, Augusto helped Coordinista

accelerate deployment and get their app in front of users faster. Beyond launch, Augusto

continues to manage Coordinistas store listings, updates, and compliance changes.

2. Technical Support for Pilots

Augusto supported Coordinista’s initial proof of concept, enabling a healthcare provider to test

the platform in a live environment. One of Coordinista’s early pilot clients, Northbound Physical Therapy and

Wellness, played a key role in refining the platform but using it in real-world clinical settings.

To ensure a seamless experience, Augusto set up a secure AQS environment for Northbound, provided continuous

technical support, and managed crticla bug fixes as they arose. Throughout the 30-day pilot, Northbound tested

key functions, giving valuable feedback that helped shape future platform improvements. Their insights

highlighted areas for enhanced usability, including authentication enhancements, which led to Coordinista’s AWS

Cognition Implementation.

“Our first pilot program was a big milestone, and Augusto’s support gave us the confidence we

needed to onboard our first clients successfully,” said Bauer.

By working closely with Northbound and other pilot clients, Augusto ensured Coordinista had the technical

stability, security, and support to deliver a high-quality experience form day one.

3. AWS Management and Integration Strategy

As Coordinista expanded its platform capabilities, Augusto helped refine its AWS architecture to

support integrations with healthcare systems. By offering strategic guidance on database

architecture and future integrations, Augusto positioned Coordinista for long-term scalability and

success.

4. Authentication Upgrades

One key feature Augusto implemented was an authentication solution using AWS Cognito. This

upgrade improved platform security and user experience, introducing industry-standard single

sign-on functionality.

5. Strategic Guidance and Architecture Reviews

Augusto acted as a strategic partner, conducting code reviews and architectural assessments to

prepare Coordinista for future platform iterations. These insights allowed the startup to prioritize

enhancements for a potential “Version 2” of the platform.

“Augusto brings so much more to the table than just technical expertise—they’ve become an

integral part of our team, helping us think strategically about how to grow and scale,” Bauer

noted.

The Results

While the partnership is still in its early stages, Augusto’s contributions have already made a

measurable impact on Coordinista’s operations and confidence in scaling.

● Increased Operational Confidence: Coordinista’s team is now equipped with the tools

and support needed to onboard clients confidently and pursue sales opportunities.

● Enhanced Platform Security: The AWS Cognito integration improved authentication

processes, paving the way for a more user-friendly experience.

● Strategic Roadmap for Growth: Augusto’s strategic insights have provided a clear path

for platform improvements and scalability.

Why Others Should Work with Augusto

Bauer summarized her experience with Augusto by highlighting their responsiveness and

expertise: “Their healthcare and technical expertise, combined with their flexibility and

professionalism, makes them an invaluable partner for startups like ours. They’re not just a

vendor—they’re truly part of our team.”

Beyond their expertise, Augusto’s ability to move quickly and adapt to changing needs is a key

advantage. In the fast-moving healthtech industry, where speed and responsiveness are critical,

Augusto’s agility can allow other health tech companies to rapidly implement solutions and scale

with confidence.