Mentavi Health, formerly known as ADHD Online, offers affordable assessments and care for a spectrum of mental health needs—initially, the platform specialized in providing quality ADHD assessments online. Over time, Mentavi Health has expanded to serve patients nationwide, introducing programs dedicated to anxiety, depression, and more.

The Problem

Mentavi Health experienced significant growth and needed to scale its systems while expanding its service offerings. As the company transitioned from ADHD Online to Mentavi Health, it aimed to offer more comprehensive screening services for various medical conditions. This required developing sophisticated software for detailed medical screenings and a scalable infrastructure to support its expanding operations.

Why Mentavi Health Chose Augusto

Mentavi Health chose Augusto for its proven healthcare technology expertise and ability to partner with their team to deliver innovative, scalable solutions. Augusto's comprehensive approach and ability to enhance existing platforms while integrating new capabilities made it the ideal partner for Mentavi's ambitious expansion plans.

Augusto's Solution

In partnership with Mentavi, the Augusto team executed a series of comprehensive enhancements to Mentavi Health’s original ADHD assessment platform. This involved refining the existing assessment mechanisms and expanding the scope to include scoring for additional disorders such as the ASRS (Adult ADHD) and binge eating disorder. Our team helped improve diagnosis code support and information models in the platform’s provider portal, making it easier for healthcare providers to deliver accurate diagnoses. Additionally, Augusto supported the Mentavi team in creating avenues for uploading essential documents such as referrals, insurance cards, and photo IDs, streamlining the user experience.

In parallel, the Augusto and Mentavi teams developed a new "wellness assessment" product to sell directly to consumers (B2C) and businesses for their employees (B2B). This product includes various screeners and allows Mentavi Health to offer subscriptions, expanding its product line and opening new revenue streams.

Augusto helped implement advanced analytics to support Mentavi’s growth further and enhanced the website to track user behavior and funnel metrics. Integration with ActiveCampaign facilitated automated marketing communications, enhancing customer engagement. We also helped rebuild the reporting engine in FileMaker, incorporating advanced search, filters, and progress tracking capabilities, significantly improving the efficiency of generating reports.

As Augusto supported Mentavi’s transition from ADHD Online to Mentavi Health, we simultaneously improved the scalability and reliability of their backend systems and provided consulting on critical technical architecture decisions. These enhancements ensured that Mentavi’s platform could handle increased user demand and supported the company’s rebranding efforts.

The Results

Augusto’s partnership with Mentavi Health yielded significant results. The modernization and scaling of systems led to enhanced operational efficiency, allowing Mentavi to better serve its growing user base. This operational improvement also marked a new period of financial growth for the company.

With the implementation of advanced analytics, Mentavi Health gained valuable insights into website behavior and user engagement, enabling more informed decision-making. The integration with ActiveCampaign facilitated targeted email marketing campaigns, improving customer communication and retention.

Launching new products, such as the wellness assessment, is anticipated to drive substantial revenue expansion, further solidifying Mentavi Health’s position in the mental health services market. Overall, the partnership with Augusto improved the functionality and scalability of Mentavi’s platform and positioned the company for continued growth and success.