Entries by Gracious Chishiri
AI Change Management: How to Escape Pilot Purgatory
Episode 01: Listen to this post as a podcast (19 min) Press play to listen here, or watch it on YouTube. Open the episode page to share it or listen later. In the AI workshops we run with mid-market leadership teams, the same confession keeps surfacing. The pilot worked. The demo impressed the board. Somebody’s […]
How to Write an AI Acceptable Use Policy Employees Will Actually Follow
An IT leader at a mid-market manufacturer told us he was racing to get his company’s first AI policy to a working version within the week. He had a borrowed template from his managed service provider open in one window and a blank page in the other. Then his infrastructure partner asked a simple question: […]
Shadow AI: Your Team Is Already Using AI. You Just Don’t Know Where
A technology leader at a mid-market services company put it bluntly in a working session with us: everybody was doing their own thing with AI. People were pasting company spreadsheets into free personal ChatGPT accounts, and that data was leaving the building for good. As someone in the room quipped, the public models were getting […]
Your Meetings Cost $29K a Year, and Most of It Evaporates
That’s $29k per employee. Per year. In a recent Augusto leadership meeting, the point was made that our client roundtables generate a massive amount of intelligence worth sharing across the company. Nobody in the room treated that as a nice sentiment. We treated it as an operating requirement, because we had already built the system […]
Is Your ERP Ready for AI?
Every mid-market operations leader we meet eventually asks this question, usually with some dread behind it. The ERP runs the business. It has for fifteen or twenty years, and it works. Yet every AI conversation now seems to end at the same wall: our system was never built for this. In one recent working session, […]